Mythology is perhaps the most archaic and profound record we have of our collective spirit. It creates and defines our experiences. From the inception of cave art, and presumably long before that, we find myth and myth-making as a fundamental element in relating to the mysteries of life, the cosmos and the world around us. It goes beyond recounting the day’s events and the mundane, giving life to the essence of what it means to be human. Myth is the symbolic revelation of eternal “truths”, an expression of our collective psyche and our role in the unfolding of the universe. As it relates to brands and marketing, it reminds us, or should remind us, that while features are central to a product, they are only a portion of what drives us to select one thing over another. If we think about brands as myth, as stories conveying something grand and extraordinary, we generate more than a passing interest in the consumer, we establish a connection to something transcendent, something that speaks to the underlying need to find meaning in the world.
In this case, I return to the idea of the universal hero in myth. Why? Because beyond buying a product to fulfill a functional need, we frequently seek out products and brands that allow us to step into a role that is greater than ourselves. There are certain patterns which recur across cultures regardless of time and distance. Jung called these patterns and Joseph Campbell immortalized them for the non-scholar. And while there undoubtedly flaws in the possibly essentializing nature of their analyses, the fact remains that the underlying currents of these archetypes hold true, regardless of the minutia. Archetypal images embody the most essential elements of the human drama. The trickster, the hero, etc. manifest themselves across space and time. They are a repertoire of instinctive human functioning. As an example, consider the archetype of the universal hero.
As it relates to marketing and advertising, we pay attention to stories that have conflict, resolution and challenges that allow us to project ourselves into the role of the protagonist. A problem (i.e. monsters/struggles) is overcome by brands (i.e. hero/ heroine) reestablishing order in the universe. The hero myth tells us that the character’s courage to suffer the burdens of fear and the conflicts within his personality set him apart. In myth, the ego is banished to a world full of opposites which war with each other within the personality. Out of the conflict something new and marvelous emerges. The journey of the hero typically includes most of the following stages:
- The Call: the character leaves his ordinary life to enter an unusual and often supernatural world.
- The Trial: there she/he encounters one or a number of challenges.
- The Reward: a boon the hero receives as a result of his trials, usually accompanied by a new knowledge of self and the cosmos.
- The Return: the hero must consciously decide to return to his world, sharing the new-found knowledge. Here the hero applies her/his new skills, powers, and understandings to somehow make his world a better place.
The advertising for Dodge Ram trucks often follows this motif, tying the truck (and the driver) to overcoming a series of challenges that only this brand can cope with. The driver is able to step in where other brands fail and vanquish the problem. He emerges stronger, wiser and more powerful than his counterparts. Similarly, cleaning products frequently do this. The would be heroine is confronted with an impossible task of cleaning a bathroom. Armed with a specific brand, she not only vanquishes the problem (the monster), but is able to demonstrate both her prowess and knowledge to other members of the family, sharing the product/hidden knowledge with other members of the group.
Another mythological archetype that appears frequently in advertising is the Trickster. The trickster is a figure who plays tricks or otherwise disobeys normal rules and conventional behavior. The trickster figure, whether as a deity, folk hero or literary figure breaks the rules of the society, the gods or nature, usually, albeit unintentionally, with ultimately positive effects. With the help of his wits and cleverness, he evades or fools monsters and dangers with unorthodox manners. Therefore the most unlikely candidate passes the trials and receives the reward. The character of Mayhem as a representation of the Allstate brand or the Trix Rabbit represent the archetypal motif of the trickster. And they work because, like the hero, they conform to an underlying, universal storyline that entertains, teaches, and makes sense of the world.
Why does any of this matter? It matters because advertising and marketing far too often engage at the superficial level of the mind. They sell features and, occasionally, benefits. While that may be good for point of purchase or short-term gains, it does nothing for establishing a brand as something enduring. If you think in terms of designing a message or a campaign from the standpoint of mythical archetypes, you create something powerful, moving and universal. You create devotion. It certainly does nothing to turn a brand and its story into something iconic, something we share. And without that, a brand isn’t a brand at all, it is a commodity.