PREFUNKING: Ethnography, booze, and neon drink

First Published in Peeps Forum: In its original formulation, Sparks was one of the first alcoholic beverages to contain caffeine. Its other original active ingredients included taurine, ginseng, and guarana, the backbone ingredients of traditional energy drinks. It also contained 6% alcohol. Packaged in a can that looked like a AAA battery, its labeling boldly […]

Simple Steps in Journey Maps

A customer journey map is a very simple idea: a diagram that illustrates the steps your customers go through in engaging with your company, whether it be a product, an online experience, retail experience, or a service, or any combination. It’s nothing new, we’ve all done them or been involved in their development. But what […]

Relativism and Marketing, The Good and the Bad

Cultural Relativism is the view that how we interpret the world, which vary from culture to culture, are equally valid and no one system is really “better” than any other. A key component of cultural relativism is the concept that nobody, not even researchers, comes from a neutral position. The way to deal with our […]

Presentation as Storytelling

The goal of any good presentation is to change thinking, to shake the client’s foundations of belief, to rattle his or her assumptions, to create a new state a awareness. The presentation serves to evoke a feeling in the viewers, whether a client or a project team, and bring them into the moment of experience, compelling […]

Inspiration in a Hong Kong Market

While doing work on a project related to nutritional supplements in Asia I had the distinct pleasure of getting away for a day and exploring one of the many markets in Hong Kong. For anyone interested in the relationship between food and culture, these sorts of excursions are tantamount to spending a day in the […]

Finding Balance: Data, FIeldwork, and Creativity

There is perhaps nothing new about the ongoing battle between data and qualitative work, and the influence they have on creativity and design. Data is everything, creativity is dead vs. the argument that creativity is paramount and data is a distraction. Neither position is true, though there is some truth in each argument. The goal […]

Advertising for a Better World

Advertising is a visible face of business and as such, often takes a fair amount of heat– sometimes deservedly, sometimes not. We are at the heart of every argument against consumerism, questionable corporate practices, etc. And there is some truth to the criticisms that arise. But it’s worth noting that as an industry, we have […]

Playtime and Innovation

We’ve all experienced the brainstorming sessions that result in two hours lost and a host of ideas that, upon reflection, are simple rehashings of the same old thing. We lay out a client’s goals, we break out the stickies, and we take turns at the whiteboard. At the end of the session we’re often tired, […]

Musing on Reactive Art

What your consumer remembers, talks about, and ultimately acts upon is defined by the experience they’ve had with your brand. Knowing this, the industry is always angling for something new to catch the eye of the potential fan, and if all goes well, leaving a lasting impression that also drives them to take an action […]